Documentation

Ticketing Overview

Host gatherings with ticketing, RSVPs, and check-in.

Guild includes a full ticketing system for Events, supporting both free and paid registration. You can sell tickets with multiple pricing tiers, offer discount codes, and manage orders — all from within the platform.

Event page showing the Attend button that changes to a Checkout button when paid ticketing tiers are configured
Events with tickets show a Checkout button for attendees to purchase

Ticketing Features

Free vs paid Events

— By default, Events use free RSVPs. To charge for tickets, create one or more paid ticketing tiers in Event Settings. You can also mix free and paid tiers on the same Event — for example, a free General Admission tier alongside a paid VIP tier.

Stripe integration

— Paid ticketing requires a connected Stripe account. Stripe handles payment processing, payouts, and regulatory compliance. Connect Stripe from your Guild's Monetization settings, or see the Setting Up Stripe guide for step-by-step instructions. Free tiers do not require a Stripe connection.

Ticketing Tools

Ticketing Tiers

— Create multiple ticket types with different names, prices, and quantities. Set sale windows, per-order limits, and cap availability for each tier independently.

Discount Codes

— Offer percentage-based or fixed-amount discounts. Set usage limits and restrict discounts to specific tiers for targeted promotions like early bird pricing or group discounts.

Orders & Refunds

— View all ticket sales, track order statuses, process refunds, and export order data for your records.

Attendee Purchase Flow

— Learn what attendees experience when selecting a tier, entering payment details, and claiming their tickets.

Ticketing Overview

Host gatherings with ticketing, RSVPs, and check-in.

Guild includes a full ticketing system for Events, supporting both free and paid registration. You can sell tickets with multiple pricing tiers, offer discount codes, and manage orders — all from within the platform.

Event page showing the Attend button that changes to a Checkout button when paid ticketing tiers are configured
Events with tickets show a Checkout button for attendees to purchase

Ticketing Features

Free vs paid Events

— By default, Events use free RSVPs. To charge for tickets, create one or more paid ticketing tiers in Event Settings. You can also mix free and paid tiers on the same Event — for example, a free General Admission tier alongside a paid VIP tier.

Stripe integration

— Paid ticketing requires a connected Stripe account. Stripe handles payment processing, payouts, and regulatory compliance. Connect Stripe from your Guild's Monetization settings, or see the Setting Up Stripe guide for step-by-step instructions. Free tiers do not require a Stripe connection.

Ticketing Tools

Ticketing Tiers

— Create multiple ticket types with different names, prices, and quantities. Set sale windows, per-order limits, and cap availability for each tier independently.

Discount Codes

— Offer percentage-based or fixed-amount discounts. Set usage limits and restrict discounts to specific tiers for targeted promotions like early bird pricing or group discounts.

Orders & Refunds

— View all ticket sales, track order statuses, process refunds, and export order data for your records.

Attendee Purchase Flow

— Learn what attendees experience when selecting a tier, entering payment details, and claiming their tickets.